Picked up as they arrive, checked against your data, entered in your ERP and confirmed back, with a person on the exceptions.
From the first quote request to the confirmed order in your ERP. Three processes carry it.
Complex quotes drafted from the request: configuration, pricing and the document itself. Your team reviews and sends.
Any format in, validated orders in your ERP. Email, PDF or Excel, matched against master data before posting.
Confirmations go back the moment the ERP accepts. Deviations are routed to a person before anything leaves.
Once quotes and orders run on their own, your sales no longer wait on how fast the desk can type. Customers get answers faster, the warehouse gets clean orders sooner, and your people spend their day on customers.
Learn moreA spreadsheet lands in the shared inbox at 07:14. Nobody touches it. This is what the agent does with it.
Every check on the order desk has a setting. Clean orders post by themselves, and anything outside your rules waits for the person you choose, with the reason attached.
Forward deployed engineers build the first flow with your order desk, so orders come off the desk in the first weeks rather than at the end of a project. From there it automates gradually: every correction teaches it your customers and their formats, and fewer orders need a person to look.
They work inside your operation. They map every customer format and exception with your order desk, set the confidence line together, and stay on as your customers and products change. Not a licence and a manual. A team that knows your floor.
The inbox, the ERP connection, the checks and the log are yours to configure. Our documentation and support sit behind your team, and an engineer is a call away whenever you want one.
Talk to us about either ↗
Topa Bathroom Products
“We went from 4 FTE handling orders to 97% being handled automatically by AI. Our customers now receive their order confirmation within 30 seconds. Any day. Any time. Including weekends. That’s how you grow revenue faster than headcount.”
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Purchase to paySource & ProcureInvoices, POs and confirmations, posted where they belong.
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Forecast to producePlan & ProduceThe plan reshuffled when reality changes.
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Order to deliveryDeliver & SupportCustomers answered with full context, in their own channel.
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AP & ARPay & CollectInvoices matched, real variances flagged, the rest untouched.
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Master dataGovern & EnableMaster data kept clean and in sync across every system.