Wholesale & Distribution
Intelligent operations for wholesale
Order handling, invoice processing, customer support, and data management — automated inside your existing systems.
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AS
Order Processing
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High volumes of orders, invoices, and customer requests — each with their own pricing rules, product names, and exception handling. The work is repetitive but not simple. Every customer has their own terms. Every order has its own quirks. Hiring more people to manage growing volume isn't sustainable. Generic automation can't handle the complexity.
Process orders in minutes, not hours
Orders arrive in every format — email, phone, portal, fax. Each customer uses their own product names, pricing agreements, and delivery terms. Our agents normalize, validate, and process them all — landing confirmed sales orders directly in your ERP.
Touchless invoice processing for high-volume operations
Whether it's PO invoices, non-PO invoices, or credit notes — we process the full range. Including the exceptions: missing PO numbers, incorrect line items, partial deliveries, and multi-entity billing.
60–80% touchless processing
Error rates from ~5–8% → <1%
GL coding accuracy ~98%
Full 3-way matching automation
Resolve customer inquiries faster, with full context
Customer inquiries about order status, delivery dates, returns, and pricing arrive across channels. Our agents retrieve context from your ERP and respond or route — reducing response time and freeing your team for complex cases.
Automated inquiry classification and routing
Real-time order status retrieval from ERP
Template-based responses for standard inquiries
Escalation to human agents for complex cases
Clean, consistent master data across systems
Duplicates, inconsistencies, and outdated records in your customer, product, and supplier data create downstream errors in every process. Our agents continuously monitor, match, and clean your master data — so the systems running on it produce reliable outputs.
"We started with automating our order intake process, we're saving about 4 FTE with that solution. Now we've got a full roadmap towards automating our full back-office. All with Lleverage."
Mart Kruidenier
Continuous Improvement Specialist, Koninklijke Dekker
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