From 2027 you have to record working hours.
Your systems already know them.

Scanner logins, tachographs, service orders and rosters already hold the hours your warehouse staff, drivers and technicians work. An AI agent turns them into a record each worker confirms, built for the Belgian time registration obligation that starts on 1 January 2027.

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Delivery vans with headlights on driving out of a depot gate at dusk
The 2027 obligation

From 1 January 2027, every Belgian employer records working time.

That covers every employee, including the ones who start their shift at a scanner, in a cab or at a customer’s site. The record has to meet three conditions.

01ObjectiveIt reflects the time actually worked, and nobody can change it on their own.
02ReliableIt is protected against changes by anyone who should not make them.
03AccessibleEmployees and the labour inspectorate can consult it.

It does not have to be a traditional clock-in system. Employers can choose what fits how they work. The detailed rules are not final yet.

Source: Deloitte Belgium, Mandatory time recording from 2027: what does it mean for your business.

Jan Peeters · TuesdayFull history
Drafted 06:02 to 14:31, 30 min breakFrom the warehouse scanner log
Agent · 05:40
Break corrected to 45 minIn Dutch, by chat
Worker · 07:12
ConfirmedOriginal draft kept in the log
Worker · 07:12
Checked against the rosterNo overtime, rest period met
Agent · 07:13
Sent to payroll and costingWeekly run, order 4471
Agent · Friday
Written by the agentWritten by a person
Truck driving through the gate of a distribution centre towards the loading docks in low sun

Nobody fills in a timesheet.

The hours are drafted overnight from the systems your people already use at work. In the morning each worker checks a record that is already there, in their own language.

Learn more
Working hoursYesterday · site Gent
Live
DraftedSentAgreedCheckedPayroll
Jan PeetersWarehouse · early
Confirmed
Sophie LambertDriver · tachograph
Confirmed
Karim HaddadTechnician · 3 orders
Overtime
Lotte WoutersWarehouse · late
No reply
This morning · Jan Peeters · chat, Dutch
AgentGoedemorgen Jan. Gisteren: 06:02 tot 14:31, met 30 minuten pauze. Klopt dat?Drafted from the warehouse scanner log
Bijna. De pauze was 45 minuten.

From the scanner log to payroll, every working day.

The agent drafts the hours, the worker confirms them, a supervisor handles what does not fit, and the week closes with clean hours for payroll and costing. Every step is logged.

01

Drafted from your systems

Hours come from the systems the company already runs: warehouse scanner login and logout, tachographs, service orders and rosters. Nobody fills in a timesheet.

02

Confirmed by the worker

Every morning each worker gets yesterday’s hours in Dutch or French. The agent is set up to send them by chat or by voice, and the worker confirms or corrects them in one message. The record is theirs. Silence never counts as a confirmation.

03

Exceptions to the right supervisor

Overtime, missing evidence, rest-period breaches of under 11 hours between shifts, unplanned weekend work and late changes to confirmed records go to the right supervisor the same day.

04

Every change logged

Every suggestion, confirmation, correction and approval is logged. Nothing is overwritten, so the labour inspectorate can consult the full history.

05

Payroll and costing

At the end of the week, clean hours go to payroll, alongside the payroll provider you already work with. The same hours are split per order or project for costing.

Supervisor in the loop

The hours that do not fit reach a supervisor the same day.

Most days, most records are confirmed by the worker and checked by the agent. The rest go to the person who can decide, with the evidence next to them.

01Overtime and weekend workHours over contract and unplanned weekend shifts wait for an approval.
02Rest periodsLess than 11 hours between two shifts goes to the planner the same day.
03Gaps and late changesA missing scan, a worker who has not replied, or a change to a record that was already confirmed.
ExceptionsToday
Every other record confirmedWarehouse, drivers, field service
Agent · checked
Overtime, 2 h 10 over contractKarim Haddad · field service
Service planner
9 h 40 between two shiftsLotte Wouters · warehouse
Shift lead
No scan-out on TuesdayTom Claes · warehouse
Shift lead
Unplanned Sunday shiftSophie Lambert · driver
Transport planner
Confirmed and checkedGoes to a supervisor

Where this sits next to the other ways to record time.

Each of these answers part of the question well. This is how the agent differs from each.

01

Clock-in apps

A clock-in app answers how you record time. The agent also handles what comes after the record: the rules, the approvals, payroll and costing.

02

Time modules from payroll providers

A payroll provider’s time module stops at payroll. The agent feeds your payroll provider rather than replacing it, and it also gives you hours per order or project.

03

ERP and HR modules

A module inside your ERP or HR suite suits a company that runs everything in that one suite. The agent works across a warehouse system, tachographs and service orders.

04

Time clocks and new hardware

No time clock at the door, no new hardware and nothing to install. That matters most for drivers and technicians who rarely come to the site.

A record of hours, never a measure of people.

A wide warehouse hall with racking under a corrugated roof
Only times The agent uses start, end and break times. It never measures productivity.

The worker approves their own record. A correction from the worker is kept next to the original draft, and a later change by anyone else is flagged, so the history shows who changed what and when.

Before you startWorks council Involve them early Bring your works council in at the start.

How hours are recorded is their business too. We can walk them through which data the agent reads, what it never reads, and who sees what.

Plan a session with us ↗

Questions about time registration in 2027.

Do we need a clock-in system?

No. The obligation asks for a record that is objective, reliable and accessible, and employers can choose what fits how they work. A record drafted from your scanners, tachographs and service orders and confirmed by the worker is one way to build it. The detailed rules are not final yet, so check the final text with your legal or social advisor.

What happens when a worker does not reply?

Silence never counts as a confirmation. After one working day the worker gets a reminder. After two working days the record goes to their supervisor as an exception, with the evidence it was drafted from. It stays unconfirmed.

Does it replace our payroll provider?

No. At the end of the week the agent sends clean hours to the payroll provider you already work with. The same hours are split per order or project, so costing gets them too.

Which systems can the hours come from?

The ones your people already use at work: login and logout on warehouse scanners, tachographs for drivers, service orders for field technicians, and the rosters your planners make. In a first session we go through your sites and systems with you and agree where each group’s hours come from.

Book a 30-minute session on your sites and systems.