AI order processing
for manufacturers and wholesalers
Picked up as they arrive, checked against your data, entered in your ERP and confirmed back, with a person on the exceptions.
What does AI order processing do?
An AI agent reads quote requests and orders from email, PDF and Excel, checks every line against your customers, items, prices and credit, and creates the sales order in your ERP. The confirmation goes back once the ERP accepts it. Anything outside your rules waits for a person, with the reason attached.
Quote generation
Complex quotes drafted from the request: configuration, pricing and the document itself. Your team reviews and sends.
Order entry
Any format in, validated orders in your ERP. Email, PDF or Excel, matched against master data before posting.
Order confirmation
Confirmations go back the moment the ERP accepts. Deviations are routed to a person before anything leaves.
Sell more with the team you have.
Once quotes and orders run on their own, your sales no longer wait on how fast the desk can type. Customers get answers faster, the warehouse gets clean orders sooner, and your people spend their day on customers.
Learn moreAlready taking work off the order desk.
All customer stories↗One order, start to finish.
A spreadsheet lands in the shared inbox at 07:14. Nobody touches it. This is what the agent does with it.
You decide which orders need a person
Every check on the order desk has a setting. Clean orders post by themselves, and anything outside your rules waits for the person you choose, with the reason attached.
- Parts known
- Stock and date
- Price vs contract
- Credit status
- Sales order posted
Business Central - Confirmation sent
In 28 s - Stock reserved
Warehouse
- Price off contract
Sales Ops - Below 98% sure
Order desk - Credit hold
Credit control
Our engineers set it up with you.
It takes on more of the order desk as it learns.
Forward deployed engineers build the first flow with your order desk, so orders come off the desk in the first weeks rather than at the end of a project. From there it automates gradually: every correction teaches it your customers and their formats, and fewer orders need a person to look.
They work inside your operation. They map every customer format and exception with your order desk, set the confidence line together, and stay on as your customers and products change. Not a licence and a manual. A team that knows your floor.
The inbox, the ERP connection, the checks and the log are yours to configure. Our documentation and support sit behind your team, and an engineer is a call away whenever you want one.
Talk to us about either ↗
Topa Bathroom Products
“We went from 4 FTE handling orders to 97% being handled automatically by AI. Our customers now receive their order confirmation within 30 seconds. Any day. Any time. Including weekends. That’s how you grow revenue faster than headcount.”
Questions about AI order processing.
Which ERPs does the order agent work with?
It creates sales orders in SAP S/4HANA and ECC, Microsoft Dynamics 365 Business Central and Finance and Operations, Exact, AFAS, Infor and Ridder iQ, among others. It fills the same fields your order desk fills, so the ERP checks them the same way. Lleverage is an SAP partner, and nothing is migrated into a second database.
What order formats can it read?
Orders arrive the way customers send them: in the email itself, as a PDF, as an Excel or CSV file, or as a portal export. The agent reads each one, matches the customer, items and prices against your master data, and flags what it cannot place. Microtechniek has around 60 orders a week written into Ridder iQ this way.
What still needs a person?
You decide. Every check has a setting: price against contract, part numbers, stock and date, credit status and addresses. Orders inside your rules are created and confirmed on their own. Anything outside them, such as a price off contract or a credit hold, waits for the person you choose, with the reason attached.
How long does it take to go live?
Forward deployed engineers build the first flow with your order desk, so orders come off the desk in the first weeks rather than at the end of a project. From there it takes on more as it learns: every correction teaches it your customers and their formats, and fewer orders need a person to look.
What results do customers see?
Topa Bathroom Products has more than 90% of incoming orders processed into Business Central without manual input, and its customers get a confirmation within 30 seconds. At SIG Benelux, 73% of order emails reach Dynamics 365 on their own as a draft order, ready to review. Read the customer stories.
Is our order data safe?
Lleverage is hosted in the EU, holds SOC 2 Type II and ISO 27001, is GDPR compliant and keeps zero data retention with the AI models it uses. Your data is never used to train anyone else's model, and every action the agent takes is logged: what it did, on which record and why.
Order management in your ERP.
How the agent works in each ERP: what it reads and writes there, and how it sits next to the ERP's own features.
The rest of the back office.
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Purchase to paySource & ProcureInvoices, POs and confirmations, posted where they belong.
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Forecast to producePlan & ProduceThe plan reshuffled when reality changes.
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Order to deliveryDeliver & SupportCustomers answered with full context, in their own channel.
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AP & ARPay & CollectInvoices matched, real variances flagged, the rest untouched.
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Master dataGovern & EnableMaster data kept clean and in sync across every system.


