Customer orders into SAP,
checked and created

Lleverage is an AI agent that turns customer orders from email, PDF, Excel and portals into sales orders in SAP S/4HANA. It checks materials, prices, quantities and delivery dates against SAP before the order is created, sends the confirmation back, and hands exceptions to the order desk with the reason attached.

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Forklift moving pallets of goods across a yard at sunset

How do you automate sales order entry in SAP without EDI?

Most customers will never send an IDoc. SAP sales order automation with an AI agent starts from the orders they do send and does what your order desk does in VA01, in 4 steps.

01

Take the order as it arrives

An email, a PDF purchase order, a spreadsheet or a portal export. The agent picks it up from the shared inbox, so nobody uploads a file or keys a company code first.

02

Find the sold-to, the ship-to and the materials

The customer is matched to the sold-to and ship-to party and each line to a material, including lines that carry the customer’s own part number.

03

Check price, quantity and delivery date

Each line is compared with the price SAP holds for that customer, the unit and quantity, and whether the requested date can be met, before anything is written.

04

Create the sales order and confirm

The sales order is created in the right sales area and order type, SAP runs its own checks on it, and the order confirmation goes back to the customer.

What does this change for the order desk?

Once orders run on their own, sales no longer wait on how fast the desk can type in VA01. Customers get their confirmation sooner, the warehouse gets clean orders, and your people spend the day on customers and on the orders that need judgement.

Learn more
Order deskSAP S/4HANA · September
7D30D90D
Orders created1,284▲ 18% vs Aug
Quotes sent31294% same day
Confirmations1,28428 s median
Touchless97.8%▲ 2.1 pts
Created per dayOrdersQuotesWeekend
80604020 65 orders · 12 quotes · 30 Sep
1 Sep15 Sep30 Sep
Just now
Order createdSO‑5120 · TechniVorm · 14 lines
Quote sentQ‑2291 · Noordkamp Lagers · EUR 18,640
Confirmation sentSO‑5119 · 28 s after the order

One order into SAP, start to finish.

A purchase order lands in the shared inbox at 07:14. Nobody touches it. This is what the agent does with it.

Idle Running Success
Form
Document received
Order intake from email and upload
Outlookpurchase_order.pdfvia Outlook
Idle Running Success
Check
Validate document
Confirm type and required fields
Recognised as purchase order
All required fields present
Idle Running Success
Extract
Extract order details
Customer ref.PO-4471
CustomerTechniVorm
Items3 line items
TotalEUR 12,480
Idle Running Success
Action
Create sales order
SAPSAP S/4HANAPOST
Sending to SAP…
Order created200 OK
Lleverage
EU hosted
Workflow complete
Sales order created in SAP
Created automatically with no exceptions. The sales order is in SAP, ready for delivery.
OrderSO-4471
CustomerTechniVorm
TotalEUR 12,480
StatusCreated
Human in the loop

What does the agent check against SAP before it creates the order?

Materials, price, quantity, delivery date and credit are checked against SAP before anything is written, and every check has a setting. Orders that pass are created on their own. The rest wait for the person you choose, with the reason attached.

01One confidence lineAbove it a sales order is created on its own. Below it, a person looks first.
02A setting per checkPrice, part numbers, credit and addresses, each with its own answer.
03Changes take effect on the next orderNo rebuild and no ticket. Every change is logged with who made it.
New orderPO‑4471TechniVorm · 14 lines · PDF
Checked against your rules
  • Parts known
  • Stock and date
  • Price vs contract
  • Credit status
The agentInside your rules
398 created on their own this week
  • Sales order createdSAP
  • Confirmation sentIn 28 s
  • Stock reservedWarehouse
Your teamOutside your rules
14 handed over, reason attached
  • Price off contractSales Ops
  • Below 98% sureOrder desk
  • Credit holdCredit control

SAP’s own extraction apps or Lleverage: which fits when?

SAP ships 2 apps that turn a purchase order file into a sales order: Create Sales Orders - Automatic Extraction and, in S/4HANA Cloud Public Edition, Create Sales Orders - AI-Assisted Extraction. We read SAP Help Portal for both on 3 October 2026, and every statement in the middle column comes from those pages.

SAP’s extraction appsLleverage
How an order gets inA sales representative uploads each purchase order file in the app, after a company code has been entered. One sales order request is created per uploaded file.The agent picks orders up from the shared inbox as they arrive. Nobody uploads anything.
File formatsPDF, JPG, JPEG, TIF, TIFF and PNG. Spreadsheets and email text are not listed.Email body, PDF, Excel, CSV and portal exports.
What comes outA sales order request, which SAP describes as a sales order draft. A person completes it, can simulate the order and then converts it into a sales order.A sales order in SAP for every order inside your rules. Orders outside them wait as an exception for the person you choose.
Master dataProposes the sold-to party, ship-to party and product from the extracted data. Key users can override the proposal rules with custom logic (a BAdI).Matches the customer and the materials, including the customer’s own part numbers, and learns from every correction your desk makes.
Checks before the order existsChecks that the request is complete: sold-to party, sales area, order type, product, quantity and unit. A simulation shows errors such as a stock shortage.Parts, stock and date, price against contract and credit status, each with its own setting, before the order is created.
Order typesA limited number of sales order types.Order entry, quotes and order confirmations in one flow, set up with our engineers around your order types.
Confirmation to the customerNot described on the apps’ help pages.Goes back to the customer the moment SAP accepts the order.
Availability and licenceAutomatic Extraction is available as of SAP S/4HANA 2021. AI-Assisted Extraction is in S/4HANA Cloud Public Edition and may need an additional entitlement. Both extract with SAP Document AI.SAP S/4HANA and SAP ECC, on-prem included. One monthly price per agent, with integration included.
Fits best whenOrders arrive as PDF or image files in modest numbers, and a sales representative reviews each one in SAP anyway.Orders arrive by email in many formats, and you want the clean ones created without anyone opening them.

We think SAP’s apps are a sensible first step if you are on S/4HANA and a person will look at every order anyway: the draft lives inside SAP and nothing has to be integrated. We think Lleverage fits when the work you want gone is the uploading, checking and chasing around the order, across every format your customers send. More on what an emailed order costs.

Sources: SAP Help Portal, Create Sales Orders - AI-Assisted Extraction (S/4HANA Cloud Public Edition 2608) · Create Sales Orders - Automatic Extraction (SAP S/4HANA 2021)

Our engineers set it up with you.
It takes on more of the order desk as it learns.

Forward deployed engineers build the first order flow with your order desk and connect it to SAP, S/4HANA or ECC, so orders come off the desk in the first weeks rather than at the end of a project. From there it automates gradually: every correction teaches it your customers, their formats and their part numbers, and fewer sales orders need a person to look.

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The FDE model Forward deployed engineers, with you for the first flow and for every one after.

They work inside your operation. They map every customer format and exception with your order desk, set the confidence line together, and stay on as your customers and products change. Not a licence and a manual. A team that knows your floor.

If you preferSame agents Self-served Your own order desk builds it in Lleverage.

The inbox, the ERP connection, the checks and the log are yours to configure. Our documentation and support sit behind your team, and an engineer is a call away whenever you want one.

Talk to us about either ↗

Frequently asked questions

Does it replace EDI?

No, and it does not need to. Customers who send EDI or IDocs keep doing so. We think the gain is in the orders that will never come by EDI: the emails, PDFs and spreadsheets from customers too small or too varied to connect. The agent turns those into the same sales order in SAP.

Does it work with SAP ECC?

Yes. Lleverage connects to SAP S/4HANA and to SAP ECC, in the cloud or on your own servers. Systems behind your firewall are reached without opening them to the internet, and the agent works with the access a person on your order desk has. Our engineers set up the connection with your SAP team. More on integrations.

Which order formats does it handle?

Email text, PDF, Excel, CSV and portal exports, including a file dropped on a share or a customer portal with a login. Customers keep ordering the way they do today. SAP’s own extraction apps list PDF and image files only (SAP Help Portal, read 3 October 2026), so spreadsheets are where the difference shows first.

How are customer part numbers mapped to materials?

The agent matches each line to a material in SAP, and part numbers are a check with its own setting. A line it cannot match is not guessed: it waits for the person you choose, with the reason attached. Every correction your desk makes is kept, so that customer’s numbers resolve on the next order.

How long until the first orders are created?

The first process typically runs supervised within a few weeks. Forward deployed engineers build the first flow with your order desk on your real orders and connect it to SAP. It moves to the background as the numbers earn it, and the price is one monthly amount per agent with integration included.

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