Back-office automation
that runs on its own
The routine work runs in the background all day: documents read, records synced, checks made. Traditional automation breaks the moment the input is messy. This does not, and what it cannot settle it hands to a person instead of failing.
What you get
The queue never builds
Work is handled as it arrives, overnight and over weekends, so Monday does not start behind.
Messy input stops being the blocker
Any layout and any format, read on its meaning rather than a template somebody has to maintain.
Nothing fails quietly
What it cannot settle goes to a person with the work already done, and every run is on the record.
It runs whether anyone is in or not
Work arrives at every hour and in no particular order. The background never closes, so nothing waits for Monday to be looked at.
Messy input is the normal case
Rule-based automation assumes a clean, predictable file. Real back offices do not get one, which is why most of this work never got automated.
It knows what it cannot settle
The point is not that it never stops. The point is that when it stops it says so, to the right person, with the work already done up to that line.
The cost centre on INV-2026-0847 is not readable on the scan. Everything else matched the order and the receipt.
You can see what it did all night
Background work that nobody can inspect is background work nobody trusts. Every run is on the record, whether it went through or not.
Our engineers set it up with you.
Forward deployed engineers work alongside your team, so work comes off the desk in the first weeks rather than at the end of a project.
They work inside your operation. They build the first queue with your team, set the confidence line together, and stay on as your business changes and the next queues come. Not a licence and a manual. A team that knows your floor.
Triggers, checks and the log are yours to configure. Our documentation and support sit behind your team, and an engineer is a call away whenever you want one.
Talk to us about either ↗Questions about back-office automation.
What is back-office workflow automation?
It is the routine back-office work running in the background all day: documents read, records synced and checks made as work arrives. Unlike traditional rule-based automation, it reads messy input on its meaning, and what it cannot settle goes to a person with the work already done instead of failing.
What starts a workflow?
The work itself. An email lands, a file drops or a record changes, and the workflow runs, with nobody pressing run. Work arrives at every hour and in no particular order, so it is handled as it comes in, and the queue is empty on Monday because it was never allowed to build.
Can it read messy documents?
Yes, that is the normal case. A layout it has never seen is read on its meaning, not its coordinates, so a supplier changing their format breaks nothing. Scanned, stamped and signed PDFs, a customer's own order sheet in Excel and a photo taken on a phone in the warehouse are all read.
What happens when it cannot finish?
It says so. Every field it reads gets its own confidence score, and below your threshold the work is held back, not guessed. The exception reaches the right person with everything already gathered, so they decide instead of starting again, and their answer teaches the agent for the next time.
How do we see what it did?
Every run is on the record, whether it went through or not: what came in, what it did, how sure it was and how long it took. You see volumes and exception rates per process, retries when a system was down, and the alerts you set for when a queue builds or a rate slips.
The rest of the platform.
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Element 01AgentsA colleague that takes a job off the desk, start to finish.
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Element 03IntelligenceEvery correction becomes knowledge your company owns.
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Element 04ControlApprovals, permissions and a full audit trail, set by you.
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Element 05IntegrationsBuilt onto SAP, Business Central, Exact and the tools around them.
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Element 06DashboardsWhere the work stands, on one screen you can ask about.