← All tutorials Tutorial · Oct 21, 2026

AI agents for the back office: from order email to ERP record

Lleverage University·Oct 21, 2026·1:00 video

What an AI agent does in a back office, shown with one order email: it reads the PDF, finds the customer and the items in your ERP, checks the order against your rules, creates the sales order and asks a person when an order breaks a rule.

Solution: AI order management

How it works

AI agents for business take on back-office work, like turning an order email into a record in your ERP. This is how it works with Lleverage. An order email arrives with a PDF, and a workflow starts in the background.

Lleverage reads the PDF, finds the customer in your ERP, and matches every line to your own articles. It checks the order against your rules: the price, whether the customer is blocked, and the quantities. Then it creates the sales order in your ERP, here Business Central.

Every step is logged. When an order breaks a rule, it doesn't guess. It asks a person, with the PDF next to the question.

Someone checks it with the customer, corrects it, and the order continues. The rules sit in a table your team can change at any time. Your ERP stays where your records live.

Start with one process, such as order processing. Next for you: how AI order processing works, and sales orders in Business Central. Find the links on this page.

Give your back office an AI workforce.